Here to help
Game support.
Vale: The Last Curse of Ra
Help for your journey beneath the sands.
What does the Full Journey Unlock include?
Pyramids 1–4 are free. The optional, one-time Full Journey Unlock opens pyramids 5–14 and Shores of Alexandria Part I. It is not a subscription and does not include Part II.
How do I restore a purchase?
Use the same Apple Account that made the purchase, connect to the internet and choose Restore Purchases on the title screen or purchase screen. The unlock is shared across supported iPhone, iPad, Mac and Apple TV devices. Game progress remains on each device.
Why isn’t my purchase appearing?
Check your internet connection, confirm the purchase was completed, then try Restore Purchases. Purchases awaiting approval unlock after Apple confirms them. TestFlight purchases are test purchases and do not carry over to the App Store version.
Does my progress sync between devices?
No. Game progress remains on each device. Your Full Journey Unlock purchase can be restored on supported devices using the same Apple Account.
Still need a hand?
Email us with your device model, system version, game version and a description of the issue. Please do not send passwords or payment-card details.
support@cairnlanterngames.com ↗